Scan the QR on your new tag
Point your phone's camera at the QR on the back of your Tagling. The setup page opens in your browser — no app to download.
Setup guide
Set up your Tagling in minutes.
From the moment your tag arrives to the moment a kind stranger scans it — here's exactly how it works.
Set up your tag
Four short steps. Once your pet's profile is live, every scan reaches you instantly.
Set up your household and pet profile(s)
Add a name, a photo, and any medical details that might matter to a vet. The more you share, the easier a reunion gets — but everything is optional.
Add your contacts
Up to eight people get an instant SMS and email the moment your tag is scanned. Partner, neighbours, dog walker — whoever can help bring them home fastest.
Scan it again to confirm
Give the QR one more scan. Within seconds you should get an SMS and an email — the same alert a finder triggers when they scan a lost pet's tag. If nothing arrives, double-check your contact details and try again.
When someone scans your tag
Here's exactly what a finder sees, and exactly what you see, in the moments after a scan.
The finder sees a friendly page
Any smartphone can scan the tag — no app, no sign-up, no account. A mobile page opens with your pet's name, your reassurance message, and a one-tap way to reach you.
If you have privacy mode activated, you will need to accept sharing contact details before the finder can see this. In the meantime, they can text you via secure chat.
You get an instant alert
SMS and email reach every contact at once, with the finder's approximate location if they choose to share it. No delay, no waiting on office hours.
You and the finder can call each other, or if you want, you can chat anonymously
Open a private chat with the finder without sharing your number or email. Useful when they're across town and a meeting point needs to be agreed.
Log in to your account
Your dashboard is where you update photos, swap contacts, and manage every tag you own.
Visit app.mytagling.com
Your account lives at app.mytagling.com — bookmark it on your phone and your laptop. The button at the top of every page on this site will take you there too.
Sign in with your email
Enter the email address you used when you first set up the tag. We'll send a one-tap login link — no password to remember.
Edit anything, anytime
Update your pet's photo, swap a contact, tweak privacy settings, or add a second tag — all from the same dashboard. Changes go live the moment you save.
How to activate privacy mode
Control exactly what a finder sees when they scan your tag. Useful if you'd rather not share your phone number, or want to keep some details private until you know who's helping.
Account dashboard with the list of pets
Open your pet's profile
Sign in at app.mytagling.com and open the pet you want to adjust. Privacy is set per pet, so you can keep one tag open and another private.
Privacy settings screen with the toggle in the on position
Turn privacy mode on
Find Privacy in the sidebar and toggle it on. With privacy mode on, your direct contact details are hidden from finders by default — they reach you through an anonymous chat instead.
Per-field privacy controls showing toggles for name, photo, and medical details
Choose what stays visible
Pick exactly which details a finder sees: your pet's name, photo, medical notes, or just the chat. Save when you're happy — changes go live the moment a finder scans.